Terms & Conditions
Product variation from image on website
Please note that allChrysotheque Design Jewellery is lovingly hand-made to the highest possible standards, however due to the hand-made nature of the jewellery
and the use of natural semi-precious stones (colours and patterns in stones may vary from piece to piece) there may at times be slight variations on custom orders
from the product image on the website. We feel that this is gives our jewellery a special unique quality and we hope you feel the same.
Exchange due to change of mind – You have 14 days after purchase to exchange your purchase if you change your mind. This service is only available on FULL PRICE
The purchase of SALE or discounted items is final, unless deemed faulty, so please choose carefully.
Please email firstname.lastname@example.org if you would like to exchange your purchase.
Return of faulty items – You have 3 months to return your purchase if it is faulty.
All items are quality checked but occasionally there may be a fault we're unaware of. Please note that wear and tear in the course of normal use is not considered a
fault. Jewellery and semi-precious stone items are delicate and should be handled with utmost care to preserve the life of the jewellery.
Semi-precious stones breaking from mishandling is not considered a fault (i.e. dropping or bumping against hard surfaces). Please see Care Instructions on the
website for further information on this.
Plated Items will not be replaced if tarnishing of the plating occurs as this is due to general wear and tear and exposure to perfumes, moisturizers and heat from the
body over a certain period of time.
To be eligible for a repair, exchange or refund of a faulty item please contact Chrysotheque Design Jewellery on info@Chrysotheque.com with the following:
- A photograph of the item with a description of the fault
- A "proof of purchase".
Chrysotheque Design Jewellery cannot be held responsible for goods that may be lost or damaged during return shipping so please ensure all items being returned
are securely packaged. Any items not thoroughly packaged to avoid damage during transit will not be accepted, so please take care when posting.
You are responsible for all postage costs incurred to return an item.
For international returns we recommend that you label the package with 'Returned Goods' to ensure that the items do not attract possible customs duties and taxes
The item will be assessed upon return for fault. Chrysotheque Design Jewellery will then repair, replace or refund the item. Chrysotheque Design Jewellery reserves
the right to deny an exchange or credit if the faulty piece returned does not meet our return policy requirements and it is deemed that care instructions were not
Please note the purchase of any sale or discounted item is final and cannot be returned / exchanged unless deemed faulty.
- Jewellery is delicate, particularly items with textile or natural stone components, so please handle carefully. If dropped stones and beads may break.
- Avoid contact with cosmetics, perfumes, hairspray and long exposure to sunlight as this may cause tarnishing and discolouration.
- Avoid contact with water. Remove all jewellery before showering, swimming or conducting household tasks such as cleaning.
- Metal components can be cleaned with a soft jewellery polishing cloth.
- Store jewellery in a clean, dry environment, preferably in separate pouches or boxes.
At Chrysotheque Design Jewellery we keep your information in the strictest confidence and do not sell information to third parties, nor use personal information for
any reason other than its intended use.
Our mailing list will keep you informed about new products and collections, events, news and sales. You may unsubscribe from our mailing list at any time.
We accept payment via:
Credit Card (Visa, MC, American Express), Cash (instore), Bank Transfers.
Chrysotheque Design Jewellery gift vouchers are available at variable amounts of the purchasers choice. Your gift voucher will be emailed to the recipient upon
The gift voucher will include a unique code that is assigned to the recipient, which they can use to shop instore or online.
Chrysotheque Design Jewellery gift vouchers are redeemable at Chrysotheque Design jewellery only..
Gift vouchers are valid for 12 months from the purchase date.
Gift vouchers cannot be redeemed for cash.
If the full balance of the gift voucher is not used in one purchase the remaining balance will remain and can be used for a subsequent purchase.
All items are shipped from Greece. Delivery may take up to 3 weeks depending on your location worldwide.
All items are sent with a tracking number and can be tracked online. For more information on tracking your package please contact info@Chrysotheque.com
If you have any further questions please contact us on info@Chrysotheque.com
We are happy to help!
Terms & Conditions Of Website Use
The following rules & regulations apply to all visitors and users of this web site Chrysotheque.com. By using this website you will be bound by all of the subsequent rules
& regulations. In the event that a violation of these rules & regulations occurs, Chrysotheque Design Jewellery reserves the right to seek all remedies available by
law & in equity.
Unless otherwise stated, the Chrysotheque Design Jewellery website & all of its contents (including without limitation, all text, photographs, images, video & audio)
are exclusive property ofChrysotheque Design Jewellery and are protected by copyright and trademark laws.
The Chrysotheque Design Jewellery website & all of its materials including, but not limited to its text, artwork, photographs, images & video will collectively be known
at ‘materials’. All ‘materials’ are protected by copyright laws & other international laws & treaties. You must comply with all proprietary and copyright notices on this
web site. This web site is owned by Chrysotheque Design Jewellery and is subject to copyright. The information on this site is protected under copyright laws
You must not in any form or by any means:
(i) reproduce, copy, adapt, broadcast, store, transmit, distribute, print, publish or create derivative works from any information or ‘materials’ on the site or otherwise
exploit any of its ‘materials’ without our express prior written permission.
(ii) alter, decompile, disassemble, reverse engineer or modify any material or information that you receive from this site which can be accessed through this site; or
(iii) use or apply, for commercial purposes any material or information on this Site, without the prior written consent of Chrysotheque Design jewellery. Nothing
contained on this site should be construed as granting any licence or right of use of any Chrysotheque Design Jewellerytrademark or part of any trademark displayed
on the web site without the express written permission of Chrysotheque Design jewellery.
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